Digital Marketing: 10 Guiding Principles
- It’s not a single channel, it’s many. The more connections between channels, the stronger the ecosystem, and the bigger the share of voice online.
- Embrace the fact that consumers are in control.
- Listen to them and learn from them on a regular basis.
- Create brand experiences, not just impressions.
- Create a platform idea and focus each medium in helping to tell the story.
- Tell brand stories that engage and involve consumers.
- Define distinct channel roles. Each channel should have it’s own role in the ecosystem to avoid content overlap and duplication, and maximize the channel’s unique functionality.
- Designate a bridge between world’s. Find the relevant point of intersection between what is relevant and what is not.
- No dead ends. The more connections between channels, the stronger the ecosystem, and the bigger the share of voice online.
- Ensure flexibility and sustainability. The system needs to be stretchable and allow for future growth and evolution. Digital is sustainable: transparent, social and democratic, keep this in mind.
By Paola Peretti